Frequently asked questions.

I take over and run your local business presence end to end, your Google Business Profile, review responses, local "near me" keyword optimization, photos, and monthly posts and offers. You get one person who owns all of it and reports back every month, instead of juggling it yourself or chasing an agency.

Google Business Profile management is one flat plan, $750 per quarter. No setup fee, no long contracts, and you can cancel anytime. That covers your full profile, ongoing optimization, review management, photos, and your monthly report. It's backed by my 14-day launch guarantee: if you're not up and running in the first 14 days, your entire first month is refunded. Google Ads, Local Services Ads, and Meta Ads are separate services, priced below.

Simple: if your campaign isn't running in the first 14 days, your entire first month is refunded. There's no setup fee and no launch fee, so the first month is the only money on the table. It comes with four more promises in writing: you own the ad account and take everything within 5 business days if you leave, whatever the invoice situation is; the ad money goes on your card, so you see exactly what Google charged, separate from my fee; it's month to month after 90 days; and if the math says this can't work for you, I tell you before you spend anything.

No setup fee, no launch fee, and no long-term contract. You're billed quarterly and can cancel whenever you want. The only "lock-in" is the good kind: while you're a client, I won't take on a competitor in your niche and area.

Once I'm working with, say, a plumber in your zip code, I won't take on another plumber in that area. Your competitors literally can't hire me. Your spot is reserved for as long as you stay, so the work I do for you isn't quietly being done for the shop down the street too.

Most businesses I take over start climbing in the local "map pack" within about 2 to 4 weeks. By month three, the difference usually shows up where it counts, more calls, direction requests, and walk-ins, not just rankings. Every market is different, so I focus on steady, real movement rather than overnight promises.

No. Your Google Business Profile often does more selling than a website ever will, and that's exactly what I focus on. If you do have a website, I'll match your profile to it word-for-word so Google trusts they describe the same business.

I can flag reviews that are untruthful, that violate Google's policies, or that are tied to an issue you've already resolved, and push to get those taken down. I can't, and wouldn't, make honest criticism disappear. What I will do is reply to every review professionally, so customers see a business that's engaged and fair.

Not much. Mainly access to your Google Business Profile and a few basics, your hours, services, and what you most want to be known for. I handle the heavy lifting from there and check in with you every month.

At the end of each month you get a clear feedback email, what changed, what's working, any recurring complaints worth watching, and the quick wins I'm going after next. No jargon, just the stuff that actually moves your business.

Yes, building one is part of what I do. I'll write a full, ready-to-use FAQ/Q&A section tailored to your business, in the same clean format as this one, and set it up to drop straight onto your website. Your customers get their questions answered before they ever have to pick up the phone.

Easiest is to call or text me at (828) 434-3736, or send a note through the contact form and I'll reply, usually the same day, with exactly how I'd approach your business and what I'd fix first.

$200 per campaign, per month with biweekly optimization, or $400 per campaign, per month for weekly optimization, plus 10% of ad spend. No setup fee. Your ad budget itself is separate and goes straight to Google, you set it and I make every dollar of it work harder.

They do different jobs. Your Business Profile wins the free, organic map results over time. Google Ads puts you at the very top of the page immediately, in front of people searching with their wallet out. The businesses growing fastest usually run both, but each works on its own too.

Everything: campaign setup and keyword strategy, ad copy written for local buyers, bid and budget optimization, service-area targeting, and clear monthly reporting in plain English. You never have to log into Google Ads yourself.

You do. You own the ad account. If you leave, you take everything within 5 business days, whatever the invoice situation is. The ad money goes on your card, so you see exactly what Google charged, separate from my fee. After the first 90 days it's month to month.

Running in 14 days, or your entire first month is refunded. There's no setup fee or launch fee to begin with. And if the math says this can't work for your business, I tell you before you spend anything.

The listings at the very top of Google, above even regular ads, with the green "Google Guaranteed" checkmark. You don't pay per click, you pay Google only when a real customer contacts you. For service businesses like plumbers, cleaners, and contractors, they're often the single best lead source.

$400 per month, flat. No percentage of your ad spend, no setup fee, cancel anytime. The per-lead cost is billed by Google separately, and part of my job is disputing the bad leads so you don't pay for them.

Google Guaranteed profile setup and management, photos kept current, service areas kept accurate and expanded, service-area comparison to find your most profitable zones, budget shifted toward what earns most, lead monitoring and disputes on bad leads, review prompts and replies, and clear monthly reporting.

Yes. Meta Ads are $200 per campaign, per month with biweekly optimization, or $400 per campaign, per month for weekly optimization, plus 10% of ad spend, no setup fee, cancel anytime. I build the campaigns, target them to your service area, write and test the creative, and report back monthly in plain English. Your ad budget is separate and goes straight to Meta.

Google catches people already searching for what you do. Meta puts you in front of local people before they search, which is great for offers, seasonal pushes, and staying top of mind. Plenty of businesses run one; the ones growing fastest usually run both. I'll tell you honestly which fits your budget.